GP Practice GP Practice GP Practice

All patients must wear a mask when attending the practice

Updated on 22nd June 2020 at 4:55 pm

From 15.6.20 the government has advised that all patients must wear a mask when attending the practice. This may be a clean home made mask. Here is some advice on how to make and use a mask. Please note that the WHO video advises 1 meter social distance, however social distancing in England is 2 […]

Felton Surgery Communication Update – June 2020

Updated on 12th June 2020 at 1:55 pm

For those of you resident in Felton, you will be aware that there has been an ongoing proposal for the relocation of the existing GP Surgery. This document is intended to provide a summary of the situation to date. Felton Surgery Communication update

Practice Pharmacist to Contact Patients

Updated on 1st June 2020 at 4:57 pm

A practice pharmacist will be contacting patients on 1st and 25th June to discuss their warfarin therapy. Any questions please contact the practice.

24-hour National Domestic Abuse Helpline

Updated on 22nd May 2020 at 4:51 pm

The freephone 24-hour National Domestic Abuse Helpline number is 0808 2000 247.  Associated online support is available at nationaldahelpline.org.uk.    

Coronavirus tests available

Updated on 18th May 2020 at 2:07 pm

It is easy to book a test at gov.uk/coronavirus if you or anyone in your household has symptoms. This applies to: Essential workers Anyone who must leave home for work People over 65  

Possible cervical screening text messaging scam

Updated on 18th May 2020 at 1:57 pm

We have received reports of a possible scam. Some women are being contacted by text message, claiming to be from the call and recall service to advise they are overdue for screening. The message asks them to call a mobile number and provide details. These messages are NOT from the NHS Cervical Screening Programme. The […]

Important information on prescriptions during the COVID-19 pandemic

Updated on 7th May 2020 at 11:27 am

Important information on prescriptions during the COVID-19 pandemic Order repeat prescriptions in your usual quantities at the usual time. Over ordering of your medicines may mean someone else has to go without their medicines. Order your usual prescription online or by an app. Do not go to your GP practice or pharmacy to order prescriptions […]

Surgery services during the Coronavirus pandemic

Updated on 17th April 2020 at 10:09 am

During the Coronavirus pandemic phone lines at the surgery will continue to be open from 8.30am – 6.00pm Monday to Friday. We are operating a 1 in 1 out policy for patients entering and leaving the surgery building. All repeat prescription requests to be made by telephone to the surgery or by using the online […]

Collaborative Working Arrangements

Updated on 30th March 2020 at 10:21 am

Collaborative Working arrangements across North Northumberland General Practice We have been working hard with our primary care network to  ensure that whatever challenges we may face in the coming months we can continue to provide you, our patients, continued access to essential healthcare from your local practice. Although testing for healthcare workers is now available and will reduce […]

Prescription Collection from Monday 30.03.20

Updated on 27th March 2020 at 12:01 pm

FROM MONDAY 30.03.20 Prescriptions may be collected between 9.45am – 1pm and 2pm – 6pm Only one person may be in the building at a time, and only to collect prescriptions that you know are ready for collection. If someone is in the building, please wait outside and respect social distancing guidelines. Staff have been […]

CORONAVIRUS

Updated on 12th March 2020 at 10:21 am

Important information about the coronavirus (COVID-19) The NHS and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. The Chief Medical Officer has […]

CQC Rating – Good

Updated on 7th December 2017 at 9:42 am

We are pleased that the Care Quality Commission (CQC) rates Felton Surgery Good in all domains.  We would like to thank our staff for all their hard work in fulfilling the obligations necessary for CQC.  We would like to thank our patients for their continued support. Please click on the link below to see the […]

When Doctor Horner was suddenly taken ill

Updated on 6th March 2017 at 2:32 pm

When Doctor Horner was suddenly taken ill in 2013 the Doctors from Widdrington Surgery offered to provide medical care for the patients of Felton Surgery. Since that time the Doctors at Felton and Widdrington Surgery have shared their time between the two Surgeries. Although Felton and Widdrington Surgeries will remain two separate practices, to improve […]

Doctor First

Updated on 7th June 2016 at 7:45 pm

  To improve the availability of a doctor to you we have introduced a new system called “Doctor First”. Please click on the Appointments tab on our homepage for details.

Statement of Intent on Electronic Medical Records

Updated on 20th January 2016 at 6:35 am

Felton Surgery currently offers the facility for all patients to order online, view and print a list of their repeat prescriptions or medicines and appliances. We plan to offer patients’ facilities to book, view, amend, cancel and print appointments online. In addition, view on line, export or print some summary information from their record, relating […]

Blood Test Clinics

Updated on 22nd June 2015 at 7:36 pm

If the doctor has asked you to have a blood test we have dedicated clinics to take your blood. Wendy and Lauren are trained to take blood for blood tests (phlebotomists).

Phone text reminders

Updated on 5th October 2013 at 7:14 pm

We are pleased to offer a free new service of text reminders to help patients remember their appointments. You need only confirm their permission to use their mobile phone number for this purpose once. From then on you will receive a confirmation text when you book an appointment and one the day before your appointment. […]

Release of medical information

Updated on 5th October 2013 at 12:25 pm

The government will take information from your medical record to use for purposes other than for your direct personal care in the next few months. Please follow the following link for more information. http://www.england.nhs.uk/wp-content/uploads/2013/08/cd-leaflet1.pdf