Section updated June 2020
NHS Diabetes Advice Helpline
NHS England and NHS Improvement have launched a new helpline in response to disruption to normal diabetes services due to the COVID-19 pandemic and response.
The service is for adults living with diabetes who use insulin to manage their condition and require immediate clinical advice.
Whether you or a member of your household has caught the virus, or routine care has been disrupted, the helpline is available for immediate clinical advice to help you understand how to effectively manage your diabetes.
You can access NHS Diabetes Advice via Diabetes UK’s support line on 0345 123 2399 Monday – Friday from 9am – 6pm.
The following links may be useful when GPs offer advice over the telephone:
SAYANNA – Guide to Self Injection
The link below is to an IUD film, reproduced with permission from Lothian Sexual Health, NHS Lothian:
Referral by your GP to see a specialist
The link below is to a leaflet that explains what happens when you are referred by your GP to see a specialist:
Pre-planned non emergency transport for patients who have a medical condition that would prevent them from travelling to a treatment centre by any other means or who require the skills of an ambulance care assistant during the journey. Please ring 0191 215 1515.
Daft as a Brush Cancer Patient Care
Offers staffed custom-made vehicles to transport outpatients free of charge to and from hospital who are undergoing chemotherapy and radiotherapy cancer treatment. Please ring 0191 285 5999 for further details.
Talking Matters Northumberland
Offers a free psychological treatment support and recovery service for the people of Northumberland over the age of 16 for depression, anxiety, stress and other mental health related problems. Please speak to your GP or ring the 24 hour helpline number: 0300 3030 700.
Onecall – 01670 536 400
One number for all adult social care and children service enquiries in Northumberland. Helping the most vulnerable people keep safe and well at home 24/7.
Below are simple self-help guides on: anger; self harm; anxiety; low mood and stress.
Dermatology / Psoriasis
Spotting Sepsis in Under 5s
The link below is to a film on spotting Sepsis in under 5s:
GP Online Services Patient e-Learning Videos
A number of videos have been developed to support patients accessing GP online services on iPhones, Android devices and PCs. Please find links below:
We welcome all constructive feedback on our services. Please use the link below to add your comment on the NHS Choices website: