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Notice to all patients registered at Northumberland Health

Updated on 16th June 2022 at 4:36 pm

By

15th June 2022

Notice to all patients registered at Northumberland Health

Dear patient,

As you are aware Widdrington Medical Practice and Felton Surgery have recently merged to become Northumberland Health.

We are writing to inform our patients that we will merge the two computer systems (Felton and Widdrington systems) on 28th June 2022.

To allow this system change, the NHS App and SystmOnline online will be switched off from Friday 24th June 2022 at 8am to 29th June 2022 at 17:00.

During this time prescriptions can be ordered via telephone request or in using the repeat prescription slip which can be dropped off at the surgery.

On 28th June both computer systems will be unavailable from 15.00hrs until the following working day. If you have a pre booked appointment during this time, please keep your planned appointment. For all other routine queries please contact the surgery once our computer systems are functioning again on 29th June.

Our GP services will be limited to urgent appointments only from 15:00pm on 28th June 2022.  Please note your patient record will not be available to the clinician for this appointment.

The staff have worked with NECS over several months to ensure a smooth transition of our clinical systems. The system merger will improve communication between the two sites and allow patients to access all the services available at both sites.

Thank you for your support

Northumberland Health